Reliable & Responsive Self-Service Interactive Kiosk for a Leading Global Food Chain
A leading global chain restaurant with 24 locations across Asia faced growing challenges during peak hours, where extended wait times impact overall satisfaction. As demand surged, the restaurant sought a solution to streamline on-site reservations, optimize queue management, and enhance the overall dining experience.
Background
Environmental Adaptability
24-Hour Operation
Upgrade & Compatibility
Display & Touch Quality
Challenge
This robust embedded solution, featuring a durable and reliable hardware design, reduces labor costs and minimizes wait times. With interactive features for reservations and seat guidance, it also offers options for engaging games, surveys, news and promotional highlights — creating a win-win for customer satisfaction and service quality.
Solution:
43” Ultra-Slim Modular & Durable Design for Embedded Excellence
Benefits and Advantages:
Industrial & Consumer Technology
- 43” Slim Design: Sleek and space-saving, the ultra-slim profile enhances modern self-service applications while maximizing placement flexibility.
- Reliable Intel® J3160 Processor & 64GB Storage: Ensures smooth operation for seamless customer interactions.
- High Display Quality & Sensitivity: Features excellent visibility under both strong and low light conditions, paired with a smooth and responsive capacitive touchscreen.
- USB-Connected Thermal Printer: Enables quick and efficient receipt printing, facilitating seamless transaction processing for enhanced service convenience.
- Wired RJ45 & Wireless Wi-Fi Connectivity:
Offers flexible and stable network integration, providing secure, real-time communication with the host system.
Versatile Peripheral Interface Compatibility
(USB ports, barcode scanners, bill validators...)
Flexible Installation
(Freestanding / Wall-Mounted)
Other Features
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